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How will I know when I'm reaching my plan's member limit?

We'll email you when you're within 5% of your plan's Birthday Club member limit, plus a follow-up if you still haven't upgraded.

Written by Steve Jones

When you're within 5% of your plan's Birthday Club member limit, we'll email you to flag that an upgrade is required.

There's a short grace period if you exceed the limit before upgrading, but we'd recommend upgrading as soon as you can after the notification, past the grace period, new sign-ups pause.

Top tip:

Add [email protected] to your contacts so that the notification doesn't end up in spam.

Already exceeded your limit?

See What happens when I reach the limit of my current plan? for the details on what stops working and how to recover.

Pricing plans

See our Pricing plans article for the current plan prices and limits. You can check your current member count on the Plans page (Apps → Happy Birthday → Plans) or on the home dashboard.

Need any help?

Please get in touch with support if you need any further assistance or have any billing enquiries.

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