We are happy to help with questions related to your plan and pricing, but if you need to query any billing activity associated with this app, then please contact Shopify support: https://help.shopify.com/en/questions#/questions
Shopify will then contact us with the details. We will then investigate the information provided and if a refund is due, we will approve the refund or add app credits to your account.
Need any help?
Please get in touch with support if you need any further assistance.
